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The basic services, including services that are specific to each of the various IT&C
solutions we provide you with, such as integration, outsourcing and other complex services
are presented in more detail in the Services page
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integrated software applications (BI, CRM, ERP, SCM) and relational DBs
Optimization of the decision making processes and improved coordination of the activities of various departments in your company are valuable results of integrating this type of solutions. The data are collected and processed, the results are displayed in graphic and reporting formats and the decision making process is assisted.
IT&C resources management
The continuity of any business depends on the proactive analysis of incidents and problems that might arise within the operation of your system and on the delivery securing of personalized reports. Our solutions monitor your infrastructure, IT&C applications and products, improve your access to data, ensure your data protection through centralized, controlled and automated back-up and assist you for a better control and automation of web transactions.
IT&C security
Conception and design of an IT&C security policy, implementation or development of the most appropriate solutions for networks security, systems for local or remote access, firewall and VPN solutions, intrusion prevention (IPS) and vulnerability assessment, content security (antivirus solutions, web and email filtering), strong authentication and Single Sign On (SSO) solutions, encryption solutions and digital signatures on PKI infrastructures, security management solutions, all these are complete solutions that CRESCENDO's security experts are authorized to provide.
communications
Our projects span integrated communications (data, voice, and image) in WAN networks, integration of the communication system at metropolitan or national level, VoIP and IP telephony, design and implementation of wireless solutions. Our experts provide you Networking support services and directly team up with CISCO TAC (Technical Assistance Center) specialists in order to promptly prevent and solve any incidents that might hinder the performance of your network.
software and hardware infrastructure
Supported by an IT&C infrastructure that is easily adjusted to the pace of renewal of businesses and technologies, companies become able to rapidly anticipate and react to the changes in the market. Our status as partners of a number of famous IT&C players, such as MICROSOFT GOLD CERTIFIED PARTNER or HEWLETT-PACKARD Business Partner, reveals the substantial extra-value that CRESCENDO is able to add up to your software and hardware infrastructure.
integrated communications:Microsoft Dynamics CRM & Cisco Unified Communications
The solution integrates the Cisco Unified Communications technologies with the Microsoft Dynamics CRM platform and combines the benefits of a „ Contact Center” service with the advantages of a « Customer Relationship Management » application. Once implemented, the solution helps the organization to focus on the Client, the result being a 360 degrees image on the client and on every interaction with him, wich leads to a new potential of increasing the sales volume.
business intelligence
QlikView is a complete and powerful Business Intelligence and data analysis software package.The powerful Business Intelligence engine of QlikView analysis uses the original AQL technology to build a non-relational associative database and extremly de efficient. This results in interactive and easy to use business applications that are substantially more flexibile and much faster in implementation as compared to traditional business intelligence solutions based on OLAP.
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Clients who choose our IT&C solutions gain extra value out of our experts complementary capabilities and extensive experience as well as from the services provided by CRESCENDO IT&C Solution House.
Our multifaceted provider capability furthermore recommends CRESCENDO IT&C Solution House as the partner capable to design and implement, in cooperation with you, the solution that can be best integrated with the already existing IT&C system.
CRESCENDO provides you with solutions that cover: implementation and development of integrated software applications and management of the related databases, security, communications, software and hardware infrastructure, IT&C resources management.
The integrated approach of a complete IT&C solution positions CRESCENDO IT&C Solution House, to your advantage, as a potential unique contact point for any challenge related to the IT&C system of your business.
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