Collaboration and Productivity

Effective collaboration and organization-level communication requires simple, easy-to-use solutions to ensure their adoption as quickly as possible and a pleasant user experience. CRESCENDO team has demonstrated competencies in delivering collaboration and communications solutions that provide an excellent user experience and address all organizational collaboration and productivity needs. We handle multi-vendor voice, video, messaging, video conferencing solutions, both on-premise and Cloud or Hybrid.

We offer our clients the opportunity to re-orient valuable material and human resources to their core business. And at the level of the entire company, we address first of all our client business need, by offering the level of expected services.

Case studies

UNIFIED COMMUNICATIONS AT VOLKSBANK ROMANIA

Volksbank Romania, the third bank in the system at the end of 2008, with assets of more than 5.3 billion euros and a market share of 6.79%, chose Cisco IP Telephony solution to reduce the operational costs of communications. The project was started by implementing the solution in several key locations of Volksbank Romania and in the headquarters in Cyprus. The solution was designed, modeled and implemented by the CRESCENDO team, together with bank specialists.

NETWORK SECURITY AND UNIFIED COMMUNICATIONS CE ROVINARI

After a comprehensive market study, CE Rovinari’s management found that only a Cisco-based solution could fully meet their requirements, both in terms of business needs and connectivity with the existing equipment they wanted to keep. CRESCENDO, Cisco Gold Partner was chosen as the implementation partner. The solution, perfectly adapted to the ever changing needs of the Rovinari Complex, has been implemented in several stages, as follows:

UNIFIED COMMUNICATION SOLUTION AT ABB ROMANIA

ABB Romania, a leader in the energy and automation market in Romania and a member of ABB Group, has introduced a unified communications solution to improve workflows and reduce communications costs. The project also involved the modernization of the IT network and the interconnection of two company locations. The solution was designed and implemented by Crescendo, Cisco’s Gold Partner in Romania.

MANAGED SERVICES BENEFITS

Increasing the efficiency and productivity and, implicitly, the competitiveness of your business through the full or partial takeover of the IT & C infrastructure management activities by specialists can be achieved by:

Dependence on human resources is solved, the IT staff variations does not result anymore in service interruptions, which would be covered by CRESCENDO own resources. In addition, planned interruptions of their own IT staff (for holidays) are permanently removed by ensuring the continuity of their activities, guaranteed by a contract. Full vendor feature, standards and methodologies allow us efficient organization of activity, to ensure continuity of services for our partners.

Increasing performance and IT services quality

The ongoing process of qualification, training, and increasing of technical skills of CRESCENDO personnel allow high quality services delivery. The level of support contracted can remove all the drawbacks caused by disruptions in the functioning of IT&C system, by ensuring remedial terms. Increasing security on access to their business information and eliminating data loss. Increasing competitiveness by utilizing the latest technology, proposed by specialists in the field.

Cost effective control of human resources involved, reduce administration costs by optimizing the allocation of technical staff on areas of expertise and, implicitly, through their efficient organization. Reducing costs and maintaining them under control by optimizing IT&C system and sizing it right, so that it suits their needs. Minimize the hidden costs related to fixed assets involved in performing the activities of their own IT specialists (communication – telephone, means of transportation – car, training costs, bonuses, job development) through CRESCENDO resources. Optimizing investment funds management in new IT&C procurement by contracting beneficial solutions.

Customizing solutions to company’s needs

The skills and experience accumulated in 25 years of complex solutions provide us with a flexible, tailor-made solution to your needs. Partnerships with dedicated IT & C vendors are the guarantee of providing solutions tailored to their own needs, guaranteeing their future efficiency and scalability. The solutions offered by CRESCENDO can be dimensioned according to the needs and size of the client company, so that the costs will reject the real need. We can help large companies as well, but we also offer packages as an ideal service for small and medium-sized organizations, especially for those who operate in several locations.