Case studies - Clienti CRESCENDO - recommendations
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Case studies

  • Romania, the granary of interwar Europe, needs an agriculture capable to make the transition from extensive to intelligent. Companies such as Agricover have an important role to play by delivering innovative products and services to both farmers and processors. To succeed in this action, Agricover..

  • The American International School of Bucharest (AISB) believes technology has the promise, potential, and power to transform how we teach and learn in preparing students for future readiness. AISB was founded in 1962 by the US Embassy to meet the needs of a growing educational community consisting o

  • About Aegon Romania What is the value of a customer? Can it be measured? In 2014, when Aegon Romania took over 20,000 Eureko Life Insurance Clients, the company’s management decided to effectively combine a customer-oriented strategy with the latest generation of Microsoft Dynamics CRM-based t

  • When what you are doing best is health insurance, IT is invariably a chore. Complicated and noisy equipment, maintenance, configuration, in other words, costs and a lot of stress. This was also the logic of MediHelp, which gave up its IT infrastructure and opted for...

  • For the Centrofarm chain of pharmacies, getting quick and easy managerial reports is an important goal for good business. Therefore, the company has implemented a complex solution based on Microsoft SQL Server 2012 Business Intelligence and Microsoft SharePoint Server 2013 Enterprise to increase per

  • Generali Romania has used for a long time the IBM Lotus email solution, managed externally, by the Vienna branch of the group. In 2011, due to the reorganization of the IT infrastructure, Generali Romania took the decision to administer the email solution locally. Moreover, because...

  • Financial organizations today must cope with an increasing number of challenges, given the increasingly fierce competition in the market and the increasingly sophisticated demands of customers, but also the trend of shrinking profit margins. To meet these constraints, the main objective besides ensu

  • “As far as I am concerned, the advantage offered by the Vblock platform can be expressed in just four words: best value for money.”, Askar Zhakenov | CIO | Rompetrol General presentation of the project At the end of 2010, in full compliance with operational...

  • The National Airport of Romania assures network availability while improving efficiency and introducing collaborative applications. Executive Summary Customer Name: National Airport of Romania Industry: Transport Location: Romania Number of Employees: 1300 Challenge Improve customer experiences acro

  • To analyze the performance indicators, based on the management, control and resource planning, IMDIA chose MFG/PRO as an Enterprise Resource Planning (ERP) solution, integrated with QlikView business intelligence solution, while using Hewlett Packard (HP) hardware platform. All these were provided b

  • Following implementation of Microsoft Office Communications Server 2007 R2, real estate developer Impact Developer & Contractor makes decisions faster and gets a discount of up to 50% of travel and communication, laying the foundation of unified communication (Microsoft Unified Communications).

  • ABB Romania, a leading Romanian company in the power and automation domain and member of ABB Group, introduced a Cisco Unified Communication solution to streamline work processes and reduce costs. The project also involved upgrading the IT network and interconnection of two company sites. The...

  • Volksbank, the third best bank in the Romanian banking system, with assets of over 5.3 billion and a 6.79% market share, chose Cisco IP Telephony to reduce operational costs related to communications. The project was started by implementing the solution in several key locations in...

  • In order to efficiently respond to various requests of different customers, VB Leasing acquired a high-performance Call Center solution in 2008. The client needed a solution from Cisco, and CRESCENDO was chosen as a supplier and implementer, because of its capabilities and experience. Initial Situat

  • The solution resulting from the cooperation of two IT&C leaders, Microsoft and Cisco, is now used in a Romanian Call Center, after successful implementation by CRESCENDO in 2007. Initial situation Company management acknowledged that in order to meet the market needs, the Call Center needed...

  • CRESCENDO implemented QlikView Business Intelligence solution based on revolutionary technology in Humanitas Group in May 2007. From now on, group managers base their decisions on accurate, timely and quickly information, in easily understood and processed reports. Initial situation Humanitas Group

  • “As developers, we operate valuable information and the additional assurance on information security that the new communication solution brings us is very important. Furthermore, this solution is a modern instrument to activate teamwork. When employees become more efficient, company’s profitability

  • Complexul Energetic Rovinari needed a solution that would increase the operational efficiency of the organization, reduce operational costs, and last but not least secure the informational flow, becoming critical. Initial situation In 2006, Complexul Energetic Rovinari had a communication and data i

  • With the new IT infrastructure implemented by CRESCENDO, Libra Bank offers a touch of speed and flexibility to the customers. Initial situation The high growth rate recorded by Libra Bank in 2005, and plans for territorial expansion and growth of the number of customers have...

  • Banca Transilvania has increased by 30% telesales business productivity after implementing Dynamics CRM, integrated into the existing Call Center based on Siemens technology. Other benefits include reducing by 75% of activation time of the Internet Banking service, increased productivity by exclusio

  • Oltchim needed a solution capable to become the foundation for business development. By the implementation conducted by CRESCENDO: Microsoft Windows Server 2003, the objectives have been achieved. In a short time, Oltchim experienced a significant productivity increase, costs reduction and more bene

  • “MFG/PRO application was the best integration of business functions for us”,  said the IT Manager of  Tuborg Romania. Initial situation Tuborg Romania wanted to integrate all business functions into a single management application that best served this purpose. It also needed a better structure, so

  • The technology implemented by Crescendo and Cisco at the American International School of Bucharest changes the students way of learning Technology will change the way students learn – it is a strongly belief supported by the representatives of the American International School of Bucharest (A

  • ERP application named MFG/PRO developed by QAD Company was implemented by CRESCENDO specialists to Elite Romania. In addition, CRESCENDO also provided advice provided in implementation of WAN and network security solutions. It also provided the secure mail server for Internet access. Initial situati