To analyze the performance indicators, based on the management, control and resource planning, IMDIA chose MFG/PRO as an Enterprise Resource Planning (ERP) solution, integrated with QlikView business intelligence solution, while using Hewlett Packard (HP) hardware platform. All these were provided by CRESCENDO. Situation: IMDIA Company based in...
We live very different and very special times. The most used word in the last 6 months is - CRISIS. Regardless of business, the crisis is felt by direct actions and, in the most common situations, by indirect actions. Business consultants are pressed to adapt their strategies, promoted...
The solution resulting from the cooperation of two IT&C leaders, Microsoft and Cisco, is now used in a Romanian Call Center, after successful implementation by CRESCENDO in 2007. Initial situation Company management acknowledged that in order to meet the market needs, the Call Center needed to be...
CRESCENDO implemented QlikView Business Intelligence solution based on revolutionary technology in Humanitas Group in May 2007. From now on, group managers base their decisions on accurate, timely and quickly information, in easily understood and processed reports. Initial situation Humanitas Group brings together companies like Humanitas Publishing House,...
Banca Transilvania has increased by 30% telesales business productivity after implementing Dynamics CRM, integrated into the existing Call Center based on Siemens technology. Other benefits include reducing by 75% of activation time of the Internet Banking service, increased productivity by exclusion of manual activities, and...
“MFG/PRO application was the best integration of business functions for us”, said the IT Manager of Tuborg Romania. Initial situation Tuborg Romania wanted to integrate all business functions into a single management application that best served this purpose. It also needed a better structure, so departments acknowledge that...
ERP application named MFG/PRO developed by QAD Company was implemented by CRESCENDO specialists to Elite Romania. In addition, CRESCENDO also provided advice provided in implementation of WAN and network security solutions. It also provided the secure mail server for Internet access. Initial situation Elite provides over 51%...