For crisis-affected budgets: integrated communication, lowers costs - Crescendo

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For crisis-affected budgets: integrated communication, lowers costs

27 Jan For crisis-affected budgets: integrated communication, lowers costs

Posted at 12:43h in COMUNICATE DE PRESA by Silvia 0 Comments

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CRESCENDO, the IT & C solutions house supports its customers by providing a comprehensive portfolio of integrated communications solutions now complete with Microsoft Unified Communications.

Bucharest, 27 January 2009: Crescendo the solution house announces that it is ready to support even more effectively the reduction of its customers’ communication costs after becoming the first Microsoft Voice Ready Partner in Romania at the end of 2008.

With this status, Crescendo Solutions House specialists are certified to implement Microsoft Unified Communications complete solutions. Such technological solutions are among the newest in the world, 2008 being the launching year of the Voice specialization within the competence of Unified Communications Solutions, which includes Instant Messaging and Presence and Messaging, respectively.

In times of crisis, the one who holds the information is the one who will be successful; therefore, the need to have the information quickly makes integrated communication essential. By implementing Microsoft Unified Communications, it is possible for any member of the team to communicate at the level of text, voice, audio or video conferencing with one or more people in the company, wherever they are (both in the country and abroad). There can be “sessions” without all the people involved gathering at an hour in a particular room. It is enough to have a laptop installed on a client application called Microsoft Office Communicator, a pair of headphones with a microphone and an Internet connection, to chat on messenger or “fixed” from anywhere, even from abroad, with people inside the company. Of course, your laptop can also be replaced by a mobile device, a Windows Mobile phone and a Microsoft Office Communicator Mobile client. An important benefit is also the substantial cost reduction, both telephony and travel.

Also, by integrating Office Communications Server 2007 with Exchange Server 2007, the Microsoft Communicator client can know the presence status of any colleague – whether or not he is in the office, in a meeting or in a telephone conversation – some of this information is obtained through the person’s Microsoft Outlook calendar. And at the same time, anyone can find out if, in his absence, he was searched in one form or another.

In the context of an ever-increasing range of IT & C solutions, a decisive factor in choosing the solution and implementation partner is the cost-effective integration of the new solutions with the existing solutions. CRESCENDO today comes to support its customers with a complete offer of integrated and integrable communications solutions with various features: instant messaging, voice, video, all integrated with applications and mobile devices that users work day by day (email, voice -mail, fax and calendar – in one mailbox!). With the solutions provided by Crescendo Solutions House, customers can unify everything that communicates: instant messaging, VoIP, audio and video conferencing. And the enhanced voice and data network reduces the cost of moving, adding and modifying the equipment, eliminating high costs for interurban and / or international calls as well as leased line tariffs and, at the same time, boosting productivity through voice, e- mail and video conferencing.

Furthermore, with the acquisition of the new certification, CRESCENDO integrates the Microsoft solutions package that it offers, starting from the infrastructure solutions based on Windows Server, Active Directory, ISA Server, Exchange Server, Storage Management Systems Management Server and so on and integrated business solutions, including Microsoft Dynamics CRM and Share Point, solutions designed to optimize the business of any company, regardless of size or specificity.

“The CRESCENDO solution house incorporates, in such solutions that it adapts, develops and implements, a transferable experience, accumulated over time, permanently updated and certified by world-renowned partners”, said Marius Tulea.

The first implementation of the Microsoft Unified Communication solution was made by the Crescendo Solution House within its own organization, such an internal implementation of the complete solution, with all its features being, in fact, a requirement to become a Microsoft Voice Partner. Also, Crescendo has made a similar implementation to Q’NET International and is currently undertaking a “pilot” to a third company in Romania, followed by other complex projects at the enterprise level.

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